Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its
original unused condition to be returned, unless there is a manufacturer
defect. Your must return the item within 30 days of your purchase.
1. Please e-mail firstname.lastname@example.org
to request a refund
2. Mail you returned item to:
4000 Mystic Valley Parkway
Medford, MA 02155
3. Include in your package a
signed letter stating the reason for your return and the original
Merchandise that has been worn,
used, or altered will not be accepted for return or exchange.
All items are subject to a 15%
restocking fee, this will be deducted from your refund. We also do not
refund the original shipping and handling that you paid on the order.
If your clothing item is in like
new condition, you may exchange your clothing item for a different size
or style. You will not be subject to a restocking fee in this case, but
you still will have to pay return shipping.
Accepted Methods of Payment
Credit Card (Visa, Master Card, American Express, Discover)
If you would like to purchase an item in person at Quietman Sports, you may pay in cash.
Credit Card Charges
Your credit card will be charged
when you place your order. If we are not able to fulfill your order for
any reason your credit card will be refunded.
Items in stock are shipped within 1-3 days of the order being placed. Items that are not in stock could take an additional 2-3 weeks. If this is the case, Team Blood, Inc. will be in contact with you via e-mail to let you know estimated shipping and delivery dates.
We use the following carriers to deliver our orders:
If you order 1-2 items the shipping cost is $5.00. If you order more than 3 items the shipping cost is $10.00. Please add these costs on when purchasing your item.
If an item goes on back order we
will ship you the part of your order that is in stock. When the item
becomes available we will ship you the rest of your order. You will not
be charged any additional shipping and handling for the second shipment.
This policy covers how we use your
personal information. We take your privacy SERIOUSLY and will take all
measures to protect your personal information.
What Information Do We Collect?
We only collect information that
we need that is related to your order. This includes your:
Credit Card Information
In addition we also collect
information on your IP address, browser type, and Refer URL data. We use
this data to prevent hacking attempts, help us know what web browsers
people are using, and find out where our visitors are coming from so
that we can improve our marketing.
How Is My Information Used?
Your information is only used to
fill your order. We do not sell or redistribute your information to
Security and Storage
Only your order data billing,
shipping, and order contents data is stored on our server. This
information is encrypted using a Secure Sockets Layer before it is
transmitted over a web server. We do not store your Credit Card data.
Cookies and Browser Information
Cookies are small files that
reside on your computer and allow us to recognize you on your next visit
or store your shopping cart contents. We use them only to track this